Diseño de una metodología de integración progresiva de sistemas de gestión de calidad, medio ambiente y seguridad y salud en el trabajo, en la empresa suramericana de muebles y accesorios s.a.s.

Abstract

This thesis proposes a progressive integration methodology for quality, environmental, and occupational health and safety management systems in Suramericana de Muebles y Accesorios S.A.S. The initial diagnosis identified duplications, regulatory gaps, and improvement opportunities in documentation and operational control. A hybrid integration model y, and a methodological roadmap was structured around four components: conceptual, strategic, operational, and technical. Results show that progressive integration optimizes resources, reduces risks, strengthens competitiveness, and fosters continuous improvement. The proposed methodology is replicable in Colombian exportoriented manufacturing companies, aligned with ISO 9001, ISO 14001, and ISO 45001 standards.